Service Booking: You understand and acknowledge that GoWashy provides on-demand bike and car wash services. By booking a service through our app or website, you agree to provide accurate and up-to-date information regarding your vehicle, location, and desired service.
Service Availability: GoWashy strives to provide reliable and timely services. However, service availability may be subject to factors such as weather conditions, availability of service providers, and operational constraints. We will make reasonable efforts to inform you of any delays or changes to your scheduled service.
Payment and Pricing: The prices for our services are clearly displayed on the app or website. By booking a service, you agree to pay the indicated price, which includes any applicable taxes or fees. Payment can be made through the provided payment methods, and you agree to provide accurate billing information.
Cancellation and Rescheduling: If you need to cancel or reschedule your booked service, please do so through the app or website within the specified timeframe. Failure to cancel or reschedule within the designated time may result in cancellation fees or charges.
Vehicle Access and Responsibility: You are responsible for providing access to your vehicle for the service team at the specified location and time. It is your responsibility to ensure the safety and security of your vehicle during the service. GoWashy and its service providers will take reasonable care, but we are not liable for any damages or losses that may occur during the service.
Service quality : We are dedicated to delivering outstanding service to our esteemed customers. However, it’s important to recognize that the outcome of our service can be perceived differently by each individual. We cannot guarantee specific results due to the subjective nature of personal experiences. Therefore, we kindly ask for your understanding that refunds and payment refusals are not applicable once the service has been provided. We greatly appreciate your cooperation and eagerly anticipate the opportunity to serve you to the best of our abilities.
Indemnification: You agree to indemnify and hold GoWashy, its affiliates, and its service providers harmless from any claims, damages, or losses arising from your use of our website and services, including any damages or losses to your vehicle during the service.
Feedback and Reviews: We value your feedback and encourage you to provide honest reviews and ratings of our services. By submitting feedback, you grant GoWashy the right to use, modify, and display your feedback for promotional purposes.
User Conduct: You agree to use the GoWashy app and website responsibly and in compliance with applicable laws and regulations. You shall not engage in any activities that may disrupt the services or harm the reputation of GoWashy or its service providers.
Privacy: GoWashy respects your privacy and handles your personal information in accordance with applicable privacy laws. Please refer to our Privacy Policy for more information on how we collect, use, and protect your personal data.
Modifications and Updates: GoWashy reserves the right to modify or update these terms and conditions at any time. It is your responsibility to review the terms periodically for any changes. Continued use of our services after any modifications constitutes acceptance of the revised terms.
Termination: GoWashy may terminate your access to the app or website at any time if you violate these terms and conditions or engage in any unauthorized or fraudulent activities.
By using the GoWashy app or website, you acknowledge that you have read, understood, and agreed to these terms and conditions.