Privacy Policy

At Gowashy, we value the privacy and security of our users' personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect it. By using our services, you consent to the collection and use of your personal information in accordance with this policy.

1. Information We CollectWe may collect the following types of information when you use the GoWashy platform or app:-

Personal Identification Information : This includes details such as your name, email address, phone number, and payment information.

•  Vehicle Information: Details related to the vehicle(s) for which services are booked, including make, model, and registration number.

• Service History: Data related to the services booked, completed, or scheduled, including service preferences and frequency.

• Location Information : We may collect GPS or location data to identify nearby service providers and optimize service delivery.

• Usage Data : Information about how you interact with our platform, including login times, features used, and app preferences.

2. How We Use Your InformationWe use the information collected for the following purposes:-

• Service Delivery : To process and fulfill service requests and bookings made through the GoWashy platform.
• Communication : To send booking confirmations, reminders, service updates, and promotional offers.
• Personalization : To tailor our services and app experience to your preferences and needs.
• Payment Processing : To securely handle and process payments for services rendered.
• Improvement of Services : To analyze user behavior and app usage to enhance our offerings and user experience.

3. Data Protection and SecurityWe implement robust technical and organizational measures to safeguard your personal information. This includes encryption, secure servers, and compliance with industry standards to prevent unauthorized access, data breaches, or misuse.

4. Sharing of InformationWe respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with:- Service Partners : Trusted service providers who deliver the requested vehicle maintenance and care services.

• Legal Authorities : If required by law, we may share personal data to comply with legal obligations, protect our rights, or prevent fraud.
•  Business Transfers : In the event of a merger, acquisition, or sale of GoWashy, your information may be transferred as part of the business assets.

5. Your RightsYou have the right to:- Access, update, or delete your personal information.- Request a copy of the personal data we hold about you.- Opt out of marketing communications.- Withdraw consent for data collection at any time, subject to legal requirements and service functionality.

6. Data RetentionWe retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Third-Party LinksOur platform may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Updates to the Privacy PolicyGoWashy reserves the right to update this Privacy Policy from time to time. Any changes will be communicated via the app or website. Continued use of our services after such updates will signify your acceptance of the revised policy.

We are committed to ensuring that your personal information remains secure and that your privacy is respected.